With every job we do, we send each customer a service survey.  Ninety-percent of our customers return these surveys, which have been crucial to our success.  We wouldn’t be where we are today if our number one goal wasn’t customer satisfaction.  All of these surveys are kept on file in our showroom for everyone to read. 

 

Here is just a few of our customers' comments:

 

I really appreciated your people being on time.  I liked the way they introduced them selves and identified your company.  They took off their shoes going in and out of my house, most polite. The coffee cup with Christmas candy was a nice touch.  The windows are beautiful-I especially appreciated the quality of workmanship.

 

Cheryl Hughes of Eugene

 

 

 

 

I was very impressed with the professionalism and courtesy of the installation crew.  They did an excellent job and were a very enjoyable group to be around.  They were very careful about carpets and floors going in and out all day.  They also did a great job cleaning up afterwards.  I would recommend this group to anyone.

 

Kim Gilbert of Eugene

 

 

 

Your estimator and window crew were all very helpful with any questions or concerns I had on this project.  Everything went very smoothly.

 

Doris White of Eugene

 

 

 

I appreciate the follow-through of this company to assure that I was completely satisfied with their work in installation and appearance.  I would and will recommend your company to neighbors, family and friends.  Thank you.

 

Geraldine Moss of Harrisburg

 

 

 

Very quick, very respectful of my property and the homeowner!  Cleaned up better than any of my other jobs (contractors) out recently!  Very professional and your bid was very reasonable. Thank you.

PS:  I am an escrow officer and work with contractors everyday-I will definitely recommend you to all my realtors and contractors.  Thanks again.

 

Sondra Johnson of Springfield

 

 

 

Excellent job.  Your windows cut my bills over half the next month!

 

Richard Burns of Blue River

 

 

 

The windows look great, makes a huge difference in appearance.

 

Diana Avalos of Leaburg  

 

 

 

I was at work when they came.  When I arrived at home, you would have never known they were there.  I’m very happy with the service I received right from the beginning.

 

Sandi Stepp of Springfield

 

 

 

I am so pleased-thank you so very much.  I thought it would make a difference, but wow!  

 

Janice Brooks of Springfield

 

 

 

I have a number of windows that are very high, and I am in awe of the window team who replaced my windows in a smooth manner without one complaint and without visible flinching.  Jim did the highest window by himself and was steady and professional through the whole process.  I admire and am thankful for him and rest of the team.  The windows are beautiful and your company deserves something more than a paycheck.  Thank You.

 

Sam (Nancy) Arnold of Eugene

 

 

 

The crew was exceptional, both in their work and their professionalism.  They were incredibly helpful with the trim measurements taking into consideration the cheapest way to buy the materials.

 

Lisa Conlon of Eugene

 

 

 

When doing a job of this nature, we got a few bids to compare with.  What made us choose your company was the professional manner from start and now we can see to finish.  We didn’t so much go by price, but by what we saw.  The estimator was very professional as well as ideas and suggestions, but what really set it aside was how the bid was presented.  After seeing the above, we knew it would be a quality company and professional work.  The crew did an outstanding job and we are very pleased.  We would be happy to give referrals needed-thank you for a quality job!

 

Rene Haworth of Eugene

 

 

 

 

 

 

 

 

 

Construction Contractors Board #105404